European Citizens

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The High Commission for Migration (ACM, I.P.), as the coordinating body of the working group to follow up the implementation of Law 27/2017 of May 30, which approves measures for uniform application and practical enforcement of the right of free movement of workers and their families, who moves to another Member State, have the purpose, inter alia, of ensuring the broadcasting of clear and accessible information on rights conferred inside the European Union (EU).

Law 27/2017 of 30 May, which has been in force since 1 June 2017, approves measures for uniform application and practical enforcement of the right of free movement of EU workers.

It aims to implement measures to facilitate the uniform exercise of workers’ rights in the context of the free movement of workers. A set of mechanisms is provided to ensure equal treatment of workers from the European Union and their families when they move to another Member-State.

To this end, the law establishes a set of national entities with authority to promote, analyze, monitor and support equal treatment of EU workers and members of their families, without discrimination on grounds of nationality, restrictions or obstacles to their free movement rights.

The specific national entities involved are:

The Institute of Employment and Vocational Training (IEFP, I.P.) that regards access to training, to employment, including assistance provided by employment services, and reintegration in the event of unemployment of EU workers;

The National Agency for Qualification and Vocational Education (ANQEP, I.P.), and the Directorate-General for Education (DGE), in access to qualification and education;

The Working Conditions Authority (ACT), in terms of employment and working conditions, including pay, dismissal, health and safety at work, membership of trade unions and eligibility for workers' representative bodies;

The Institute of Social Security (ISS, I.P.), on social benefits;

Tax and Customs Authority (AT), in tax benefits;

The Directorate-General for Employment and Labor Relations (DGERT), ANQEP, I.P., and the Directorate-General for Higher Education (DGES), in the field of access to and exercise of professions or activities;

The Commission for Equality and Against Racial Discrimination (CICDR), in the field of the refusal or restriction of the exercise of any economic, social or cultural rights by any person on grounds of their belonging to a particular race, color, nationality or ethnic origin;

The Institute of Housing and Urban Rehabilitation (IHRU, I.P.), in access to housing;

DGE, IEFP I.P., and ANQEP I.P., on access to education, apprenticeships and vocational training for children of European Union workers;

The Directorate-General for Economic Activities (DGAE), in the framework of liaison between economic activities and their operators and foreign workers and their families.

These entities, by their competence, provide the necessary information to all EU citizens, by obtaining legal advice and access to judicial sponsorship mechanisms to ensure effective judicial protection of their legally protected rights and interests, under the same terms and conditions provided for nationals.

The High Commission for Migration (ACM, I.P.) guarantees the disclosure of information regarding that Law.

Law 27/2017 of 30 May adopts measures for uniform application and practical enforcement of the right of free movement of workers, transposing Directive 2014/54/EU of the European Parliament and of the Council of 16 April 2014.

 
FREQUENTLY ASKED QUESTIONS
Enter, remain and reside in Portugal
Employment
Access to Employment Read more on ePortugal portal, click here | here
Economic Activities Read more on ePortugal portal, click here
Parenthood Read more on ePortugal portal, click here | here | here
 
Social and Tax Benefits
Social Benefits
Practical Guides
Tax Benefits
Tax Issues (IRS) Read more on ePortugal portal, click here
 
Education
Access to the Higher Education System Read more on ePortugal portal, click here
 
Training and Qualification
 
Housing
I need Financial Support to Pay the Rent Read more on ePortugal portal, click here | here | here | here
 
Discrimination
Discrimination Complaint Read more on ePortugal portal, click here
Racial Discrimination Read more on ePortugal portal, click here

Face-to-face service available without previous appointment
The use of a mask or visor is mandatory

You can still opt for the telephone service, through the Migrant Support Line, app My CNAIM or by e-mail

Migrant Support Line

808 257 257 (landline)
21 810 61 91 (mobile and abroad)
 

National Support Centres for the Integration of Migrants (CNAIM)

CNAIM Lisboa

Face-to-face service available without previous appointment
The use of a mask or visor is mandatory

Rua Álvaro Coutinho, 14
1150-025 Lisboa
Fax: 21 810 61 17
E-mail: cnaim.lisboa@acm.gov.pt
From Monday to Friday, between 8 am and 5 pm

CNAIM Norte
Face-to-face service available without previous appointment
The use of a mask or visor is mandatory

Av. de França, 316
Edifício Capitólio
4050-276 Porto

Tel: 22 207 38 10
Fax: 22 207 38 17
E-mail: cnaim.norte@acm.gov.pt
From Monday to Friday, between 8 am and 5 pm

CNAIM Algarve
Face-to-face service available without previous appointment
The use of a mask or visor is mandatory

Loja do Cidadão
Mercado Municipal, 1.º Piso
Largo Dr. Francisco Sá Carneiro
8000-151 Faro
Tel: 808 257 257 | 21 810 61 91 (Migrant Support Line)
E-mail: cnaim.algarve@acm.gov.pt
From Monday to Friday, between 8:30 am and 5 pm

PO ISE:
fundos.portugal2020@acm.gov.pt

FAMI:
fundos.comunitarios@acm.gov.pt

COVID-19 vaccination: online platform for registration of foreign citizens without a SNS (National Health Service) user number

Information cards on COVID-19 vaccination:

. Arabic (ar)
. English (en)
. French (fr)
. Hindi (hi)
. Mandarin (zh)
. Nepalese (ne)
. Portuguese (pt)
. Romanian (ro)
. Russian (ro)
. Spanish (es)
. Thai (th)
. Ukrainian (uk)

If you have a SNS (National Health Service) user number, please self-schedule your appointment

If you need support with registration and/or self-scheduling, or if you are facing constraints in the process, you can contact us by e-mail: covid19@acm.gov.pt

More information about the COVID-19 vaccination

Lockdown Easing Plan: Schedule and Rules

Lockdown Easing FAQ's

Doctors of the World Portugal' Guide on COVID-19:

. Arabic (ar)
. Bengali (bn)
. English (en)
. Finnish (fi)
. French (fr)
. Fula (ff)
. German (de)
. Hebrew (he)
. Hindi (hi)
. Italian (it)
. Japanese (ja)
. Mandarin (zh)
. Mandinga (man)
. Nepali (ne)
. Netherlands (nl)
. Polish (pl)
. Portuguese (pt)
. Romanian (ro)
. Russian (ru)
. Spanish (es)
. Swedish (sv)
. Tigrinya (ti)
. Turkish (tr)
. Ukrainian (uk)
. Urdu (ur)

IOM’s information leaflet on COVID-19, in more than 30 languages.

IOM's three documents about COVID-19 for migrants, in several languages.

The information presented is purely indicative, with the main purpose  to provide general guidance without exempt, at any case, the consultation with the competent authorities and the use of professional advice regarding the addressed themes

Migrant Support Line

This hotline is working from Monday to Friday between 9:00 am and 7:00 pm. Get more information here.

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Bem-vindo ao novo portal do Alto Comissariado para as Migrações

Procuramos reunir aqui um conjunto de informação essencial e de interesse para os migrantes. No entanto, sabemos que este é um trabalho contínuo que nunca está terminado.

Contamos consigo para tornar este site mais completo. Se souber de alguma informação que deva ser adicionada ou corrigida, entre em contacto connosco através do acm@acm.gov.pt.