Coop4Int Project


Coop4Int – Strengthening Migrant Integration Through Cooperation Between Portugal and Cabo Verde is a cooperation project between Portugal and Cabo Verde that aims to strengthen Cabo Verde's institutional capacities and mechanisms for integrating immigrants into Cabo Verdean society, simultaneously strengthening the priorities defined in the framework of cooperation between both countries.

This project, which started on 1 of December 2021 and lasts for 37 months, is implemented by Alto Comissariado para as Migrações of Portugal (ACM), Alta Autoridade para a Imigração (AAI) of Cabo Verde, ISCTE – Instituto Universitário de Lisboa and Instituto Politécnico de Bragança (IPB) and is funded by the European Union (EU), contracted by the International Centre for Migration Policy Development (ICMPD) through the Migration Partnership Facility (MPF).



The contents of this website are the sole responsibility of Alto Comissariado para as Migrações, I.P. (High Commission for Migration, Public Institute) and can under no circumstances be regarded as reflecting the position of the European Union and the one of ICMPD.

Coop4Int is organized around the general objective to strengthen the mechanisms for the integration of immigrants into Cabo Verde society while reinforcing the contribution to the priorities defined in the cooperation framework between Portugal and Cabo Verde.

This objective is achieved by carrying out several activities oriented towards practical and accurate results, based on the exchange of experiences between both countries to improve the services provided, considering the following specific objectives/outcomes:

  • To improve instruments and operating procedures regarding immigrant integration in Cabo Verde, by implementing four local units for immigrant support, a multichannel platform to support and strengthen public services available to immigrants, and developing instruments for local approaches;
  • To develop capacity-building actions for Cabo Verdean authorities (at the national and local level), civil society organizations, and ACM key staff, in legal migration management and integration;
  • To provide certified professional training to immigrants to promote their professional qualifications;
  • To produce and disseminate knowledge about migration in Cabo Verde, by developing studies, awareness-raising campaigns, and setting up a Migration Observatory in the country.

Portugal and Cabo Verde share a long and expressive history in terms of migratory paths.

In 2021, Cabo Verdean nationality was Portugal's third most representative foreign nationality, corresponding to 4.9% of the foreign community living in the country. Numbers of this scale require solid and permanent cooperation, which in recent decades has united these two countries on the migration subject.

In turn, and despite having historically been a country of origin, recent migratory flows have considerably arrived in Cabo Verde and immigrants represent a number close to 3% of the total population.

For the integration and inclusion of migrants, Portugal follows a whole-of-government and whole-of-society approach, based on promoting human rights, which has been celebrated in various national plans and has been recognized several times internationally.

Aligned with the migration and asylum policies of the European Union, Portugal was also one of the first countries in the world to adopt a National Plan for the Implementation of the United Nations Global Compact for Safe, Orderly, and Regular Migration.

Cabo Verde shares this Portuguese idea, as it envisages integration and inclusion of migrants as a multi-sectoral matter, which requires the implementation of well-prepared public services, and articulation with various stakeholders, encompassing different aspects of society.

This shared perspective, combined with Cabo Verde's desire to implement a public response to support the integration of migrants with characteristics and functions similar to the Portuguese model, was, in fact, at the genesis of the Collaboration Protocol signed between both countries during the V Portugal-Cabo Verde Summit, in April 2019.

Meanwhile, the Migration Partnership Facility III (MPF III), implemented by the International Centre for Migration Policy Development (ICMPD), through an Agreement with the European Commission, which included the strengthening of the dialogue and cooperation of the European Union on migration and mobility subjects with the main partner countries, was the ideal opportunity for the realization of this shared will.

Thus, Coop4Int was created, making it possible to strengthen the mechanisms for including migrants in Cabo Verde society, optimizing the operationalization of the external dimension of the European Union's immigration policy, while at the same time consolidating cooperation between Portugal and Cabo Verde in this area.

This project is coordinated by the Portuguese High Commission for Migration (ACM).

To operationalize such intent, the ACM and the Cabo Verdean High Authority for Immigration (AAI) were joined by two leading higher education institutions in Portugal, ISCTE – Instituto Universitário de Lisboa, and IPB – Instituto Politécnico de Bragança. This synergy resulted in a robust, ambitious, sustained, and sustainable project, guided by the guarantee of respect for Human Rights and gender mainstreaming.

Coop4Int started on 1st December 2021 and will last for 37 months.

Leaflet on Services and Contacts of ACM, I.P.


Face-to-face service available without previous appointment
The use of a mask or visor is mandatory

You can still opt for the telephone service, through the Migrant Support Line, app My CNAIM or by e-mail

Migrant Support Line

From 5 March 2022: Monday to Friday, between 9 am and 8 pm, and on Saturday, between 9 am and 5 pm

808 257 257 (landline)

21 810 61 91 (mobile and abroad)

National Support Centres for the Integration of Migrants (CNAIM)

Face-to-face service available without previous appointment
The use of a mask or visor is mandatory
Av. de França, 316
Edifício Capitólio
4050-276 Porto

Tel: 22 207 38 10
Fax: 22 207 38 17
From Monday to Friday, between 8 am and 5 pm

CNAIM Lisboa
Face-to-face service available without previous appointment
The use of a mask or visor is mandatory
Rua Álvaro Coutinho, 14
1150-025 Lisboa

Fax: 21 810 61 17
From Monday to Friday, between 8 am and 5 pm

Face-to-face service available without previous appointment
The use of a mask or visor is mandatory
Edifício Administrativo do Parque de Feiras e Exposições Manuel de Castro e Brito
Av. Salgueiro Maia, s/n
7800-552 Beja

Tel: 808 257 257 | 21 810 61 91 (Migrant Support Line)
From Monday to Friday, between 9:00 am and 12:30 pm, and 2:00 pm and 5:30 pm

CNAIM Algarve
Face-to-face service available without previous appointment
The use of a mask or visor is mandatory
Loja do Cidadão
Mercado Municipal, 1.º Piso
Largo Dr. Francisco Sá Carneiro 8000-151 Faro

Tel: 808 257 257 | 21 810 61 91 (Migrant Support Line)
From Monday to Friday, between 8:30 am and 5 pm



COVID-19 vaccination: online platform for registration of foreign citizens without a SNS (National Health Service) user number

Information cards on COVID-19 vaccination:

. Arabic (ar)
. English (en)
. French (fr)
. Hindi (hi)
. Mandarin (zh)
. Nepalese (ne)
. Portuguese (pt)
. Romanian (ro)
. Russian (ro)
. Spanish (es)
. Thai (th)
. Ukrainian (uk)

If you have a SNS (National Health Service) user number, please self-schedule your appointment

If you need support with registration and/or self-scheduling, or if you are facing constraints in the process, you can contact us by e-mail:

More information about the COVID-19 vaccination

Lockdown Easing Plan: Schedule and Rules

Lockdown Easing FAQ's

Doctors of the World Portugal' Guide on COVID-19:

. Arabic (ar)
. Bengali (bn)
. English (en)
. Finnish (fi)
. French (fr)
. Fula (ff)
. German (de)
. Hebrew (he)
. Hindi (hi)
. Italian (it)
. Japanese (ja)
. Mandarin (zh)
. Mandinga (man)
. Nepali (ne)
. Netherlands (nl)
. Polish (pl)
. Portuguese (pt)
. Romanian (ro)
. Russian (ru)
. Spanish (es)
. Swedish (sv)
. Tigrinya (ti)
. Turkish (tr)
. Ukrainian (uk)
. Urdu (ur)

IOM’s information leaflet on COVID-19, in more than 30 languages.

IOM's three documents about COVID-19 for migrants, in several languages.

The information presented is purely indicative, with the main purpose  to provide general guidance without exempt, at any case, the consultation with the competent authorities and the use of professional advice regarding the addressed themes

Migrant Support Line

This hotline is working from Monday to Friday between 9:00 am and 7:00 pm. Get more information here.

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