COVID-19: Measures, Guidelines and Recommendations

In the current context of responding to the epidemiological situation of the new coronavirus / COVID-19, we present here some measures, guidelines and recommendations from the competent authorities and entities, particularly those applied to the High Commission for Migration, its services and customers.



Following the epidemiological situation of COVID-19, the XXII Constitutional Government approved, on June 25 of 2020, the resolution that continues the process of Lifting Lockdown started on April 30, declaring, according to the territory, the situation of alert, contigency and calamity from 00:00 hours on July 1 and until 23:59 hours on July 14 of 2020.

This statement, which includes COVID-19 Mitigation Measures, was renewed on July 14 of 2020, taking effect from 00:00 hours on July 15 of 2020 and until 23:59 hours on July 31 of 2020.

On July 30 of 2020, the Council of Ministers approved the continuation of the lifting lockdown maintaining the alert situation throughout the country with the exception of the Lisbon and Tagus Valley region, including the Lisbon Metropolitan Area, which passes to contingency situation. This new declaration takes effect from 00:00 hours on August 1, 2020 and until 23:59 hours on August 14, 2020.

The Contingency Situation applies to the Lisbon Metropolitan Area.

Additional measures:

. Closing of commercial establishments at 20:00 hours, except:
- Food establishments for meal and take-away service;
- Super and hypermarkets (until 22:00 hours);
- Fuel supply;
- Clinics, doctor’s offices and veterinarians;
- Pharmacies;
- Funeral Services;
- Sports equipment establishments;
- Rent-a-car and rent-a-cargo;
- Establishment inside Lisbon airport.

. Selling alcohol in all establishments after 20:00 hours is prohibited.
. Gatherings limited to 10 people.
. Mandatory containment surveillance by joint teams: Civil Protection, Social Security and Community Health;
. Bairros Saudáveis Programme.
. Bars and clubs can reopen as cafes or pastries (until 20:00 hours).

The Alert Situation is declared throughout the continental national territory, with the exception of the Lisbon Metropolitan Area

. Mandatory confinement for patients and persons under active surveillance.
. The rules regarding physical distance (mask, capacity, schedules and hygiene) are maintained.
. Gatherings limited to 20 persons.
. Prohibition of alcohol consumption on public streets.
. Bars and clubs can reopen as cafes or pastries (until 01:00 hours, public access for new admissions until 24:00 hours).
. Fines (in case of violation of the rules in force):
- € 100.00 to € 500.00 (singular persons).
- € 1,000.00 to € 5,000.00 (legal persons).

Get more information about these and other measures.

[Information Table of the COVID-19 Mitigation Measures also available in Arabic (ar), Bangla (bn), French (fr), Hindi (hi), Mandarin (zh), Nepalese (ne), Portuguese (pt), Romanian (ro) e Russian (ru).]

State of Calamity (until June 30 of 2020)

In the context of the COVID-19 epidemiological situation, the XXII Government declared State of Calamity throughout national territory until May 17 of 2020 at 23:59 hours. The present declaration took effect on 00:00 hours of May 3 of 2020, and has been extended and modified three times:

. on May 17 of 2020, until May 31 of 2020 at 23:59 hours;
. on May 29 of 2020, until June 14 of 2020 at 23:59 hours;
. on June 12 of 2020, until June 30 of 2020 at 23:59 hours.

The State of Calamity replaced the previous State of Emergency, which was in effect until May 2 of 2020, and defines the measures adopted deemed indispensable for the control of the COVID-19 pandemic.

General measures during the State of Calamity include, among others, the following:

. Mandatory confinement of people sick with COVID-19 or in active surveillance;
. Civic duty to stay home; [revoked on June 1 of 2020;]
. All gatherings with over 20 people are prohibited, unless they belong to the same household; 
. Mandatory use of face masks or visors in public transportation (staff and users), in public services, in schools (staff, teachers and students) and in stores and supermarkets and other services open to the public. The mandatory use of a face mask or a visor is only applicable to citizens over 10 years of age and can be dispensed based on a medical certificate that attests that the person's clinical condition makes it impossible to use.
. Maximum capacity of 2/3 of passengers and mandatory use of a face mask or a visor by occupants in passenger vehicles with a capacity for more than five people, except in cases where all occupants are part of the same household [from June 15 of 2020];

Additionally, other recommendations remain, such as: 

. Hand hygiene and breathing etiquette;
. Physical distance of 2 meters.

On 22 June, 2020, the XXII Constitutional Government defined new special rules for Lisbon Metropolitan Area, which came into force at 00:00 on 23 June, 2020, namely:

. Gatherings reduced to a max of 10 persons, unless they belong to the same household;
. Closing at 20:00 hours of all commercial establishments and services, as well as those found in shopping centers. With the exception of food establishments for the purpose of serving meals and community pharmacies;
. The sale of alcoholic beverages by restaurants for consumption outside the establishment or home delivery is prohibited;
. The sale of alcoholic beverages in service areas or in fuel stations located in the metropolitan area of Lisbon is forbidden;
. The consumption of alcoholic beverages in open spaces of public access is prohibited. With the exception of outside spaces of food and beverage establishments, duly licensed for the purpose, such as terraces, for example;
. Strengthening the operational activity of the security forces and rescue services.
Whoever disrespects the established exceptional norms may incur in a crime of disobedience punished in the Penal Code with imprisonment of up to one year or 120 days of fine.
In May 29, 2020, special limitations were established for the Lisbon Metropolitan Area *, which remain in force until 14 June, 2020, namely:
.Gatherings limited to 10 persons, unless they belong to the same household;
.Maximum capacity of 2/3 passengers and mandatory use of a mask or visor by occupants in passenger vehicles with a capacity for more than five people, except in cases where all occupants are part of the same household;
.Keep shopping centers, Citizen Shops closed, as well as, by municipality decision, stores larger than 400m2 and fairs.
[*revoked from 15 June, 2020.]

The State of Calamity coincided with the approval of a strategy for lifting the lockdown measures (Plan for Lifting Lockdown) in the context of the combat of the COVID-19 pandemic, in a progressive and gradual manner, beginning on May 4 of 2020. 

Find out more about the general measures and the timeline of the Plan for Lifting Lockdown:

Access the Information Table of the Plan for Lifting Lockdown also available in Arabic (ar), Bangla (bn), French (fr), Hindi (hi), Mandarin (zh), Nepalese (ne)Portuguese (pt), Romanian (ro) e Russian (ru).

National State of Emergency (until May 2 of 2020)

On March 18, 2020, the President of the Republic declared the State of Emergency, “based on the confirmation of a public calamity situation”. The State of Emergency covers the entire national territory and lasts for 15 days.

The first period started at 00:00 hours on March 19 of 2020 and ended at 23:59 hour on April 2 of 2020.

The National State of Emergency was renewed for two periods, “based on the verification of a continuing of a public calamity situation”. First, on April 2 of 2020, for another 15 days, until April 17 of 2020, as proposed by the President of the Republic and approved by the Parliament. And then, on April 19 of 2020, for another 15 days, until May 2 of 2020, by the same means as the previous ones.

In this sequence, the XXII Government drafted three decrees that regulated the application of the state of emergency decreed by the President of the Republic:

. Decree No. 2-A / 2020, of 20 March, which covered the entire national territory and entered into force from 00:00 hours on March 22 of 2020.

. Order No. 2-B / 2020, of 2 April, which regulated the first extension and entered into force from 00:00 hours on April 2 of 2020.

. Order No. 2-C / 2020, of 17 April, which regulated the second extension and entered into force from 00:00 hours on April 18 of 2020.

Frequently Asked Questions and Answers about the operation of Public Services, also available in English (en)Hindi (hi)Mandarin (zh)Nepali (ne) and Russian (ru) [update in progress].

MAI information leaflet: rules to be followed during the state of emergency

The Ministry of Home Affairs (MAI) released an information leaflet – “State of Emergency | Understand to comply | #stayathome” [also available in Portuguese (pt)] – with the rules to be followed during the state of emergency, in order to prevent the advance of the Covid-19 pandemic.

According to the Plan for Lifting Lockdown, in force since May 4 of 2020, the face-to-face services at the decentralised public services, as the National Support Centres for the Integration of Migrants (CNAIM) and the Immigration and Borders Service’ bureaus, it continues to be made by previous appointment only and wearing a face mask or visor becomes mandatory.

Chose the online assistance and telephone support instead for remote services. And, if one have a previous appointment for a face-to-face service, one should remember that wearing a face mask or visor in public transport and services, among others, is mandatory.

  • Conditioned by previous appointment Face-to-face service at CNAIM Norte (Porto), Lisboa and Algarve (Faro)

Face-to-face service at CNAIM Norte, Lisboa and Algarve is made by previous appointment only. Opt for the telephone service, through the Migrant Support Line: 808 257 257 (from landline) and 218 106 191 (from mobile and abroad), from Monday to Friday, between 9 am and 7 pm; or by email: 

. CNAIM Norte: cnaim.norte@acm.gov.pt
. CNAIM Lisboa: cnaim.lisboa@acm.gov.pt
. CNAIM Algarve: cnaim.algarve@acm.gov.pt 

And by using the app MY CNAIM / Welcome Migrant.

My CNAIM app is an application that facilitates access of migrant and refugee people, as well as citizens of the European Union (EU), to various information, such as documention necessary for the regularization process, housing, health, education, recognition of academic qualifications, among other relevant data about Portugal. Available for IOS and Android operating systems, in Portuguese, English and Arabic.

    

  • High Commission for Migration (ACM, I.P.)’ Contingency Plan (Version 1.0, 6 March of 2020)

"The Contingency Plan to be observed in a situation of infection (suspected or confirmed), not only of its workers, but also of the ones of partner institutions that work on the premises of this Public Institute and the citizens (clients) who daily use these public  services.”

  • SEF’ face-to-face service: attendance by previous appointment

At Immigration and Borders Service (SEF), the face-to-face service is made also by previous appointment only and wearing a face mask or visor is mandatory.

SEF remains available for information through the telephone service – 808 202 653 (landline) and 808 962 690 (mobile) –, and by email: gricrp.cc@sef.pt

More information at www.sef.pt

  • Grating and renewing of residence permits: simplified procedure

Order No. 5793-A / 2020, of May 26th, implemented a simplified procedure for examining applications for the granting and renewal of residence permits.

On this subject, access the Guide, available in Portuguese (pt) and English (en); and the Information Leaflet, available in Arabic (ar), Bangla (bn), English (en), French (fr), Hindi (hi), Mandarin (zh), Nepalese (ne), Portuguese (pt), Romanian (ro) and Russian (ru).

  • Regularization of foreign citizens and asylum seekers with pending applications before SEF

With Order No. 3863-B / 2020, of March 27, the Government determined that foreign citizens and asylum seekers with pending applications before the Foreigners and Borders Service (SEF), on March 18 of 2020, have their residence situation regularized, from March 27 to October 30 of 2020, and have access to certain rights and support, including health, social support, employment and housing.

Foreign citizens who do not have pending applications before SEF, until March 18 of 2020, inclusive, may continue submitting their applications; however, they are not cover by the Order mentioned above. Nevertheless, they maintain the right to health care.

[On this subject, access the Practical Guide with questions and answers, available in Portuguese (pt) and English (en); and the Information Leaflet, available in Arabic (ar), Bangla (bn), Hindi (hi), English (en), Mandarin (zh), Nepalese (ne), Portuguese (pt), Romanian (ro) and Russian (ru). Update in progress.]

  • Acceptance of expired documents

With the Decree-Law No. 10-A / 2020, of March 13, the Government established exceptional and temporary measures regarding the epidemiological situation of the new Coronavirus – COVID-19, having decreed, among others measures, that the documents that expire from February 24 of 2020 remain valid until June 30 of 2020. This measure was amended by Decree-Law No. 22 / 2020, of May 16, which establishes that the documents, listed below, remain valid until October 30 of 2020:

. Citizen Card
. Certificates issued by the civil registration and identification services
. Driver’s license
. Documents and visas related to the permanence in national territory
. Licenses and authorizations

These documents will continue to be accepted under the same terms after October 30 of 2020, as long as the holder can provide proof of an appointment scheduled for the purpose of renovation.

  • Restrictive measures on air traffic to and from Portugal

Following the Recommendation of the Council of the European Union of 30 June 2020, the XXII Constitutional Government extended several restrictive measures on air traffic to and from Portugal, effective from 00:00 hours on July 1 of 2020 and until 23:59 hours of July 15 of 2020.

On July 30 of 2020, new air traffic measures were approved, wich take effect from 00:00 hours on August 1 of 2020 and until 23:59 hours on August 15 of 2020, namely:

. Authorization of air connections between Portugal and the countries of the European Union, Schengen Associated Countries (Liechtenstein, Norway, Iceland and Switzerland) and the United Kingdom

. Authorization for flights from Australia, Canada, China, Georgia, Japan, Morocco, New Zealand, Rwanda, South Korea, Thailand, Tunisia and Uruguay.

. Flights to and from other destinations will only be permitted for essential trip.

Passengers on flights from countries outside the Schengen Area, must present, at the time of departure, a proof of Covid-19 test (only PCR test are accepted), with a negative result, obtained up to 72 hours prior to departure, except for those who are in transit and do not have to leave the airport facilities.

If passengers have Portuguese nationality or residence in Portugal, in the case of humanitarian flights or flights originating in Portuguese-speaking African countries, they have 48 hours to take a test, at the airport or in the laboratory, at their own expense.

Essential trips are those intended to allow transit through, entry into or exit from Portugal:

- European Union nationals, citizens of States associated with the Schengen Area and members of their families 
- Non-EU nationals legally resident in a Member State of the European Union;
- Non-EU nationals traveling for work, study, family reunion, health or humanitarian reasons, under the reciprocity principle.

All international flights from outside the EU to any airport in Portugal have been suspended since 00:00 hours on March 19 of 2020 and for a period of 30 days, with certain exceptions. This interdiction was extended on April 17 of 2020, on May 13 of 2020 and on June 15 of 2020, with the remaining exceptions.

  • Access to health care in the National Health Service

In the context of the COVID-19 pandemic, the Directorate-General for Health (DGS) issued information on access to health care for foreign citizens: Information No. 010 / 2020 of 08/05/2020 | COVID-19: MITIGATION PHASE – Migrants and Refugees (pt only).

The Health Regulatory Authority (ERS) reaffirms that protection to health is assured to foreign citizens, third-country nationals not belonging to the European Union or the European Economic Area and Switzerland, residing in national territory in the terms regulated in the immigration law, with the right to assistance at health centres or hospitals with equal treatment to National Health Service (SNS) beneficiaries. 

Informative note n.º 1/2020 – Extraordinary measures in the access of foreign citizens to health care in the National Health Service (SNS) (pt only).

Supervision Alert n.º 6/2020 – Foreign citizens access to health care in the SNS, in particular, in the context of the present SARS-CoV-2 pandemic situation and COVID-19 epidemiological infection (pt only).

Frequently asked questions and answers on Foreign citizens access to health care in the National Health Service (pt only).

Flyer on foreign citizens access to health care, also available in Portuguese (pt).

  • Suspension of deadline for rental contracts

The XXII Government approved an exceptional and temporary regime for counting the duration of housing and non-housing rental contracts, which defines that rental contracts celebrated and with a possible opposition to renewal, remain in force.

The suspension of calculating the time in rental contracts or of their renewals during the vigilance periods in a situation of need, state of emergency or other state of exception declared under legal and constitutional terms, guarantees the continuity of the contracts, as well as the rights and obligations from both parties.

More information on this topic (pt only).

  • Exceptional Support Measures of Social Security Institute (ISS, I.P.)

Social Security, in the context of the epidemic crisis of COVID-19, provides several exceptional measures aimed at the social protection of citizens. The measures, on an urgent and temporary basis, cover the Employing Entities, but also the Independent Workers as well as Domestic Workers. Included are measures covering employment support, family assistance and social protection for isolation and illness.

Access the Information Leaflet on the Exceptional Support Measures – Self-employed Workers, available in Arabic (ar), Bangla (bn), English (en), French (fr), Hindi (hi), Mandarin (zh), Nepalese (ne), Portuguese (pt), Romanian (ro) and Russian (ru)

Find out more about the Exceptional Support Measures for Self-employed Workers (pt only).

Find out about the Exceptional Support Measures in the context of the Covid-19 Crisis (pt only).

  • Support for Work and Employment

In the context of the COVID-19 pandemic, the XXII Government determined a number of temporary and simplified measures for employment support and for companies. Frequently asked questions and answers for Workers and Employers were made available (pt only). 

Find out more (pt only).

  • Suspension of Teaching and Non-Teaching Activities

The XXII Government determined, as of 16 March and reevaluated on April 9 of 2020, the suspension of in-person teaching and non-teaching and vocational activities for students in public, private and cooperative and of social and solidary preschool, basic, secondary and higher education educational establishments. 

Frequently asked questions and answers on the issue, namely on going back to school (pt only).

For more information (pt only).

Domestic violence is a public crime and reporting it is a collective responsibility.

The National Support Network for Victims of Domestic Violence is working. If you need help or are aware of any situation of domestic violence, send a message to the SMS Line 3060 or call 800 202 148. It's a free line, open 7 days a week, 24 hours a day. The Commission for Citizenship and Gender Equality (CIG) also has an email service for questions, requests for assistance and emotional support: violencia.covid@cig.gov.pt

Access this information and other safety recommendations.

Access and share the materials for dissemination on social networks.

Facebook: Arabic (ar)Bengali (bn)French (fr)Hindi (hi)English (en)Mandarin (zh)Nepalese (ne)Portuguese (pt) and Russian (ru).

Instagram: Arabic (ar)Bengali (bn)French (fr)Hindi (hi)English (en)Mandarin (zh)Nepalese (ne)Portuguese (pt) and Russian (ru).

  • ESF OP and AMIF’ Calls – Information by e-mail

The requests for information regarding Calls of the Social Inclusion and Employment  (ESF) Operational Programme (OP) and the Asylum, Migration and Integration Fund (AMIF) should be addressed by e-mail. 

PO ISE: fundos.portugal2020@acm.gov.pt
FAMI: fundos.comunitarios@acm.gov.pt

Access all the exceptional measures (pt only).

The documental control of people on the borders with Spain was exceptionally and temporarily restituted, between 23:00 hours of March 16 of 2020 and 00:00 hours of April 15 of 2020, with the possibility of renewals.

This restitution was again extended until 23:59 hours on June 30 of 2020, through the Resolution of the Council of Ministers No. 43-A / 2020, of June 12, after having already been carried out by the Resolution of the Council of Ministers No. 22 / 2020, of April 14, by the Resolution of the Council of Ministers No. 33-B / 2020, of April 30 and by the Resolution of the Council of Ministers No. 34-A / 2020, of May 13.

. Facebook: ArabicBengaliFrenchHindiEnglishMandarinNepalesePortuguese and Russian.

. Instagram: ArabicBengaliFrenchHindiEnglishMandarinNepalesePortuguese and Russian.

Video about the Support Lines for victims of domestic violence, in Portuguese sign Language.

  • Website Covid19estamoson and app Estamos ON – Covid19

The website covid19estamoson.gov.pt and the app Estamos ON – Covid19, created by the Government, gather all the relevant information on the prevention and containment measures to counter the new coronavirus, in order to support citizens, families and companies. These tools allow one to consult the exceptional measures adopted, the authorities’ recommendations, practical advices, as well as the answers to frequently asked questions, all the support provided and the necessary documentation – namely, the forms that must be filled out – among other contents. The app is available for IOS and Android.

Access the campaign’s videos (pt only):

. “Não paramos, estamos ON #1 – Fique em Casa
. “Não paramos. Estamos ON#2 – Validade dos documentos prolongada até 30 de Junho
. “Não paramos. Estamos ON#3 – Site Covid19estamoson.gov.pt
. “Não paramos. Estamos ON#4 – Lojas de Cidadão Encerradas

More contentes on the Agência para a Modernização Administrativa (AMA)’s channel.

  • Directorate-General for Health (DGS)’ Microsite / Ministry of Health (SNS): COVID-19

In this microsite dedicated to COVID-19, the DGS/SNS provides answers to frequently asked questions, recommendations and a variety of relevant documentation; guides for health professionals and institutions; and updated information on the situation in Portugal and areas of the world affected by the disease.

The main recommendations of the DGS are also available in video on this microsite, as well as on this authority’s YouTube channel and Facebook page. Access the versions in Arabic (ar)Bengali (be)Crioulo of Cabo Verde (cpp)Nepalese (ne) and Romanian (ro).

  • ePortugal Portal

The ePortugal Portal gathers information about the vast majority of public services in Portugal (eg. services related to the Citizen Card, social security, certificates, records, finances, among many others). Use the search on this portal to find the services you want, and check if they are available online or by phone.

  • Website for School Support

At a time when Portuguese schools have had their classroom activities suspended, the Directorate-General for Education, in collaboration with the National Agency for Qualification and Vocational Education, built the site apoioescolas.dge.mec.pt, with a set of resources to support schools in the use of distance learning methodologies that allow them to continue the teaching and learning processes.

The Education and Presidency Governance Area, responsible for Citizenship, Equality and Integration and Migration, also invite all schools to share through this website, initiatives, strategies and solutions for children and youngsters.

Educational action for children and youngsters in vulnerable situations: proposals

The Education and Presidency Governance Area, which oversees Citizenship, Equality and Integration and Migration, presented a set of action proposals, also inviting all schools to share through the site apoioescolas.dge.mec.pt, initiatives, strategies and solutions for children and young peoples.

  • MNE´s Emergency Line COVID-19 for Portuguese people temporarily traveling abroad

The Ministry of Foreign Affairs (MNE) created the COVID-19 emergency line to provide support to the Portuguese who are temporarily travelling abroad and need help to return to Portugal. This service is based on the e-mail covid19@men.pt and on the telephone line (+351 217 929 755), available on working days, between 9 am and 5 pm. Outside these hours, this emergency line will be complemented by the activity of the Consular Emergency Office (GEC), open 24 hours a day.

  • Diário da República Eletrónico – COVID-19 Legislation

The Diário da República created a page dedicated to legislation within the scope of COVID-19. On this page, the set of measures, approved and published, directed to citizens, companies and public and private entities, related to the epidemiological infraction by COVID-19, is made available. A consultation can be carried out by thematic area or in chronological order of publication.

Some of the legislation is translated into English.

Access the Legal Translator of the Diário da República Eletrónico.

  • Government of Portugal’s official page

The Government of Portugal´s official website is an elementary source of public information and connection to other entities of the Portuguese State.

The XXI Constitutional Government is also present on social media:

. Twitter: @govpt (and in specific accounts for each of the governance areas)
. Instagram: @gov_pt
. Facebook: @govpt

  • International Organization for Migration (IOM)

IOM produced three documents for migrants about COVID19, available in several languages such as Portuguese (pt), English (en), Arabic (ar), Nepali (ne) and Russian (ro):

I) general information on COVID19
II) information regarding the state of emergency in Portugal
III) psychosocial well-being in a situation of isolation

Other languages will be available soon.

Information leaflet on COVID-19, available in more than 30 languages.

  • World Health Organization (WHO)

WHO Helping children cope with stress during the 2019-nCoV outbreak
WHO Coronavirus disease (COVID-19) advice for the public: Healthy Parenting [Available in 30+ languages at www.covid19parenting.com]
UNICEF and IFRC: A guide to preventing and addressing social stigma
UNICEF and IFRC: Risk education and community engagement
UNICEF and IFRC: Key tips and discussion points for community workers
UNICEF Tips for parenting during the coronavirus (COVID-19)
UNICEF Coronavirus disease (COVID-19): What parents should know

  • Mental Health & Psychosocial Support Network (MHPSS)

Briefing note on addressing mental health and psychosocial aspects of COVID-19

  • MHPSS and Communication with children and community

NASP Talking to Children About COVID-19 (Coronavirus) A Parent Resource 
Inter-Agency Risk Communication and Community Engagement Group (Asia-Pacific): How to include marginalised and vulnerable people in risk communication and community engagement

. Resolution of the Council of Ministers No. 55-A / 2020, of July 31, Declares the situation of contingency and alert, in the context of the disease pandemic COVID-19

. Order No. 7595-A/2020, of July 31, Definition of meausures on air trafic to and from portugal

. Order No. 7212-B/2020, of July 15, Extension of the restrictive measures on air traffic to and from Portugal, with certain exceptions

Resolution of the Council of Ministers No. 53-A / 2020, of June 14, Declares the situation of calamity, contingency and alert, in the context of the disease pandemic COVID-19

. Order No. 6756-C / 2020, of June 30, Extension of the restrictive measures on air traffic to and from Portugal, with certain exceptions

. Resolution of the Council of Ministers No. 51-A / 2020, of June 26, Declares the situation of calamity, contingency and alert, in the context of the disease pandemic COVID-19

. Decree-Law No. 28-B / 2020, of June 26, Establishes the administrative offense framework within the context of the calamity, contingency and alert situation

Resolution of the Council of Ministers No. 45-B / 2020, of June 22, Defines special rules for the Lisbon Metropolitan Area in the context of the calamity situation declared by the Resolution of the Council of Ministers no. 40-A / 2020, May 29, in its current wording

Resolution of the Council of Ministers No. 43-B / 2020, of June 12, Extends the declaration of the situation of calamity in the context of the disease pandemic COVID-19

Order No. 6251-A / 2020, of June 12, Extension of the ban on air traffic to and from Portugal for all flights to and from countries outside the European Union, with certain exceptions

. Resolution of the Council of Ministers No. 43-A / 2020, of June 12, Extends the restitution, on an exceptional and temporary basis, of the documental control of people at the borders in the context of the disease pandemic COVID-19

Declaration of Rectification No. 23-A / 2020, of June 4, Amends the Resolution of the Council of Ministers No. 40-A / 2020, of May 29, that Extends the declaration of the situation of calamity in the context of the disease pandemic COVID-19, published in the Diário da República No. 105 / 2020, Series I of May 29 of 2020

. Decree-Law No. 24-A / 2020, of May 29, Amends the exceptional and temporary measures related to the COVID-19 disease pandemic

. Resolution of the Council of Ministers No. 40-A / 2020, of May 29, Extends the declaration of the situation of calamity in the context of the disease pandemic COVID-19

Resolution of the Council of Ministers No. 38 / 2020, of May 17, Extends the declaration of the situation of calamity in the context of the disease pandemic COVID-19

Decree-Law No. 22 / 2020, of May 16, Amends the exceptional and temporary measures related to the COVID-19 disease pandemic

. Order No. 5503-C / 2020, of May 13, Extension of the interdiction on air traffic to and from Portugal for all flights to and from countries outside the European Union, with certain exceptions

. Resolution of the Council of Ministers No. 34-A / 2020, of May 13, Extends the restitution, on an exceptional and temporary basis, of the documental control of people at the borders in the context of the disease pandemic COVID-19

. Resolution of the Council of Ministers No. 33-C / 2020, Establishes a strategy of lifting lockdown measures in the context of countering the disease pandemic COVID-19

. Resolution of the Council of Ministers No. 33-B / 2020, of April 30, Restores, on an exceptional and temporary basis, an authorized crossing point at the land border

. Resolution of the Council of Ministers No. 33-A / 2020, of April 30, Declares the situation of calamity in the context of the disease pandemic COVID-19

Order No. 2-C / 2020, of 17 April, Regulates the extension of the State of Emergency decreed by the President of the Republic

. Order No. 4698-C / 2020, of April 17, Extension of the interdiction on air traffic to and from Portugal for all flights to and from countries outside the European Union, with certain exceptions

Resolution of the Council of Ministers No. 22 / 2020, of April 14, Extends the restitution, on an exceptional and temporary basis, of the documental control of people at the borders in the context of the disease pandemic COVID-19

Order No. 2-B / 2020, of 2 April, Regulates the extension of the State of Emergency decreed by the President of the Republic

Order No. 3863-B / 2020, of March 27, Under this order, the management of appointments and schedules shall be made in such a way as to unequivocally ensure the rights of all foreign citizens with pending cases before the Serviço de Estrangeiros e Fronteiras (the Portuguese Immigration and Borders Service – SEF) in the framework of COVID 19

Normative Order No. 4 / 2020, of 25  March, Determines the creation of a financial support line, aimed at meeting the financial needs of tourist micro-enterprises whose activity is being strongly affected by the economic consequences resulting from the outbreak of the disease COVID -19

Order No. 3659-A / 2020, of 24 March, Determines procedures for border control by SEF

Order No. 3659-B / 2020, of 24 March, Extension of suspension of flights to and from Italy

Decree No. 2-A / 2020, of 20 March, Regulates the application of the state of emergency decreed by the President of the Republic (Consolidated)

Law No. 1-A / 2020, of March 19, Exceptional and temporary measures to respond to the epidemiological situation caused by the coronavirus SARS-CoV-2 and the disease COVID-19 amended by Law No. 4-A / 2020, of 6 April, Law No. 4-B / 2020, 6 of April, and Law No. 14 / 2020, 9 of May.

Decree of the President of the Republic No. 14-A / 2020, of March 18, Declares the state of emergency, based on the verification of a situation of public calamity

Resolution of the Council of Ministers No. 10-B / 2020, of March 16, Restores, on an exceptional and temporary basis, the documental control of people at the borders in the context of the epidemiological situation caused by the new coronavirus SARS-CoV-2 and the COVID-19 disease

Order No. 3301-C / 2020, of March 15, Adopts extraordinary, temporary and transitory measures, in terms of services for citizens and companies, including consular services outside the national territory, in the context of combating  the outbreak of the COVID-19 virus

Ordinance No. 71/2020, of 15 March, Restrictions on access and use of commercial establishments, restaurants or drinking spaces

Declaration of Rectification  No. 11-A / 2020, of March 15, Rectification to Ordinance No. 71/2020, on Restrictions on access and use of commercial establishments, restaurants or drinking spaces

Ordinance No. 71-A / 2020, of March 15, Defines and regulates the terms and conditions for the granting of immediate  support, with extraordinary, temporary and transitory nature, intended for workers and employers affected by the outbreak of the COVID-19 virus, in order  to maintain jobs and mitigate business crisis situations (Consolidated)

Dispatch No. 3298-C / 2020, of 13 March, Determines the interdiction of disembarkation and the licenses for shore leave of passengers and crew of cruise ships in national ports

Decree-Law No. 10-A / 2020, of 13 March, Establishes exceptional and temporary measures regarding the epidemiological situation of the new Coronavirus – COVID 19

Resolution of the Council of Ministers No. 10-A / 2020, of March 13, Approves a set of measures related to the epidemiological situation of the new Coronavirus  COVID 19

Order No. 2875-A / 2020, of March 3, Adopts measures to safeguard the social protection of beneficiaries who are temporarily prevented from exercising their professional activity by order of the health authority, due to the risk of infection by COVID-19

Access all legislation related to COVID-19 in electronic Diário da República.

Some of the legislation is translated into English.

Access the Legal Translator of the Diário da República Eletrónico.


Stay at home. Use online assistance and telephone support for remote services


Migrant Support Line

808 257 257 (landline)
21 810 61 91 (mobile and abroad)
 

National Support Centres for the Integration of Migrants (CNAIM)

Face-to-face service at CNAIM Norte, Lisboa and Algarve is conditioned. Avoid unnecessary travel. Opt for the telephone service, through the Migrant Support Line, app My CNAIM or by email.

CNAIM Lisbon

Face-to-face service by appointment only
Rua Álvaro Coutinho, 14
1150-025 Lisboa
Fax: 21 810 61 17
Website: www.acm.gov.pt
E-mail: cnaim.lisboa@acm.gov.pt

CNAIM North
Face-to-face service by appointment only
Av. de França, 316
Edifício Capitólio
4050-276 Porto

Tel: 22 207 38 10
Fax: 22 207 38 17
E-mail: cnaim.norte@acm.gov.pt

CNAIM Algarve
Face-to-face service by appointment only
Loja do Cidadão
Mercado Municipal, 1.º Piso
Largo Dr. Francisco Sá Carneiro
8000-151 Faro
E-mail: cnaim.algarve@acm.gov.pt 

PO ISE: fundos.portugal2020@acm.gov.pt
FAMI: fundos.comunitarios@acm.gov.pt

Information Table of the Plan for Lifting Lockdown also available in Arabic (ar)Bangla (bn)French (fr)Hindi (hi)Mandarin (zh)Nepalese (ne)Portuguese (pt)Romanian (ro) e Russian (ru).

Doctors of the World Portugal' Guide on COVID-19:

. Arabic (ar)
. Bengali (bn)
. English (en)
. Finnish (fi)
. French (fr)
. Fula (ff)
. German (de)
. Hebrew (he)
. Hindi (hi)
. Italian (it)
. Japanese (ja)
. Mandarin (zh)
. Mandinga (man)
. Nepali (ne)
. Netherlands (nl)
. Polish (pl)
. Portuguese (pt)
. Romanian (ro)
. Russian (ru)
. Spanish (es)
. Swedish (sv)
. Tigrinya (ti)
. Turkish (tr)
. Ukrainian (uk)
. Urdu (ur)

IOM’s information leaflet on COVID-19, in more than 30 languages.

IOM's three documents about COVID-19 for migrants, in several languages.

The information presented is purely indicative, with the main purpose  to provide general guidance without exempt, at any case, the consultation with the competent authorities and the use of professional advice regarding the addressed themes

Migrant Support Line

This hotline is working from Monday to Friday between 9:00 am and 7:00 pm. Get more information here.

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Bem-vindo ao novo portal do Alto Comissariado para as Migrações

Procuramos reunir aqui um conjunto de informação essencial e de interesse para os migrantes. No entanto, sabemos que este é um trabalho contínuo que nunca está terminado.

Contamos consigo para tornar este site mais completo. Se souber de alguma informação que deva ser adicionada ou corrigida, entre em contacto connosco através do acm@acm.gov.pt.