Office to Active Migrants in Portugal (GAEM)

The High Commission for Migrations has, in the National Immigrant Support Centre in Lisboa, from the Office to Active Migrants (GAEM), in which the following supports are given:
a) specialized assistance to developers;
b) training programs;
c) interaction with several organisations supporting business development;
d) other additional actions to the developed activities (workshops, meetings with entrepreneurs, promotion initiatives from the entrepreneurial, etc.).
These initiatives of the GAEM are destined to any foreigner who has a business idea and wants support for structuring, implement or manage, regardless its complexity or financial investment value.
  • Training and consulting/individual support to business promotors.
  • Guidelines about the structure of a business idea (business plan), its implementation and management;
  • Guidelines about a business dissolution;
  • Accounting and legal clarifications (available soon);
  • Marketing and image consultancy (available soon);
  • Information about several internal or external organisms to ACM, I.P. that are involved in the support of the business (general information, routing, facilitation of contacts, etc.);
  • Work places (secretary with a computer connected to the internet and printer) to execute punctual tasks (previously scheduled);
  • Thematic workshops, meetings or other events organised within the support initiatives to the migrant developer pursued by the ACM, I.P.
The support depends of needs and characteristics of each project. Each businessman, after a first meeting diagnosis and knowledge of the business, will be advised to pursue several initiatives made available by the GAEM or it will be forwarded to other solutions, in case that is the best situation to the businessman and its projects.
Yes. Through the GAEM a distance assistance explanation can be done, or forward to solutions that are more worthwhile for you and your business project. This assistance can be done through e-mail, telephone or other communication means available.
The support is free charge
CNAI de Lisboa, Rua Álvaro Coutinho, 14 - 1150-025 Lisboa (1.º floor)
21 810 61 00
Face-to-face assistance depends on a previous appointment and to an exposed evaluation of the situation to verify the relevance of a distance assistance, routing or explanation. To schedule a meeting at the GAEM, fill in a diagnoses form available at

Stay at home. Use online assistance and telephone support for remote services

Migrant Support Line

808 257 257 (landline)
21 810 61 91 (mobile and abroad)

National Support Centres for the Integration of Migrants (CNAIM)

Face-to-face service at CNAIM Norte, Lisboa and Algarve is conditioned. Avoid unnecessary travel. Opt for the telephone service, through the Migrant Support Line, app My CNAIM or by email.

CNAIM Lisbon

Face-to-face service by appointment only
Rua Álvaro Coutinho, 14
1150-025 Lisboa
Fax: 21 810 61 17

Face-to-face service by appointment only
Av. de França, 316
Edifício Capitólio
4050-276 Porto

Tel: 22 207 38 10
Fax: 22 207 38 17

CNAIM Algarve
Temporarily closed
Contact the Migrant Support Line
808 257 257
21 810 61 91
Loja do Cidadão
Mercado Municipal, 1.º Piso
Largo Dr. Francisco Sá Carneiro
8000-151 Faro


Information Table of the Plan for Lifting Lockdown also available in Arabic (ar)Bangla (bn)French (fr)Hindi (hi)Mandarin (zh)Nepalese (ne)Portuguese (pt)Romanian (ro) e Russian (ru).

Doctors of the World Portugal' Guide on COVID-19:

. Arabic (ar)
. Bengali (bn)
. English (en)
. Finnish (fi)
. French (fr)
. Fula (ff)
. German (de)
. Hebrew (he)
. Hindi (hi)
. Italian (it)
. Japanese (ja)
. Mandarin (zh)
. Mandinga (man)
. Nepali (ne)
. Netherlands (nl)
. Polish (pl)
. Portuguese (pt)
. Romanian (ro)
. Russian (ru)
. Spanish (es)
. Swedish (sv)
. Tigrinya (ti)
. Turkish (tr)
. Ukrainian (uk)
. Urdu (ur)

IOM’s information leaflet on COVID-19, in more than 30 languages.

IOM's three documents about COVID-19 for migrants, in several languages.

The information presented is purely indicative, with the main purpose  to provide general guidance without exempt, at any case, the consultation with the competent authorities and the use of professional advice regarding the addressed themes

Migrant Support Line

This hotline is working from Monday to Friday between 9:00 am and 7:00 pm. Get more information here.

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