What is the specialized support for the entrepreneurs?

Specialized support to entrepreneurs has as main goal the migrant citizen’s guidance in several steps of a business (planning, implementation e dissolution).
  • The specialized support allows the developer  to have access to guidance about the structure of a business idea (business plan), its implementation and management;
  • Guidelines to dissolve a business;
  • Accounting and legal clarifications;
  • Marketing and image consultancy (available soon);
  • Information about several internal or external organisms to ACM, I.P. that are involved in the support of the business (general information, routing, facilitation of contacts, etc.);
  • Two work places (secretary with a computer connected to the internet and printer) to execute punctual tasks (previously scheduled);
  • Thematic workshops, meetings or other events organized within the support initiatives to the migrant developer pursued by the ACM, I.P.
  • The specialized assistance to the  entrepreneur happens, generally, of a follow up by the Centre of Support to Entrepreneurship (NAE), from the National Immigrant Support Centre, after an initial diagnoses, you can make a reference of the client to the GAEM, which will give him a more specialized support;
  • The interested in this assistance can also fill a diagnoses form (available at https://goo.gl/YKS4yM). The GAEM will contact by telephone the entrepreneur to explain the subject and to book a potential meeting;
  • The assistance is face-to-face, it might exist some distance support (e-mail or telephone) that complements the face-to-face assistance;
  • The GAEM can give information by e-mail or telephone, when the distance between the developer and the office detain the face-to-face meeting from happening or when it is not necessary;
  • When it justifies, the office technician can go with the developer to meetings, institutions or can go to the place where the business will take place or is promoted.
Specialized support to entrepreneurs is intended to the migrant citizen that wants to develop a business idea or already has a business, regardless its complexity or the financial investment value.
For more information contact the CNAI of Lisbon or by the e-mail gaem@acm.gov.pt

Face-to-face service available without previous appointment
The use of a mask or visor is mandatory

You can still opt for the telephone service, through the Migrant Support Line, app My CNAIM or by e-mail

Migrant Support Line

808 257 257 (landline)
21 810 61 91 (mobile and abroad)

National Support Centres for the Integration of Migrants (CNAIM)

CNAIM Lisboa

Face-to-face service available without previous appointment
The use of a mask or visor is mandatory

Rua Álvaro Coutinho, 14
1150-025 Lisboa
Fax: 21 810 61 17
E-mail: cnaim.lisboa@acm.gov.pt
From Monday to Friday, between 8 am and 5 pm

Face-to-face service available without previous appointment
The use of a mask or visor is mandatory

Av. de França, 316
Edifício Capitólio
4050-276 Porto

Tel: 22 207 38 10
Fax: 22 207 38 17
E-mail: cnaim.norte@acm.gov.pt
From Monday to Friday, between 8 am and 5 pm

CNAIM Algarve
Face-to-face service available without previous appointment
The use of a mask or visor is mandatory

Loja do Cidadão
Mercado Municipal, 1.º Piso
Largo Dr. Francisco Sá Carneiro
8000-151 Faro
Tel: 808 257 257 | 21 810 61 91 (Migrant Support Line)
E-mail: cnaim.algarve@acm.gov.pt
From Monday to Friday, between 8:30 am and 5 pm



COVID-19 vaccination: online platform for registration of foreign citizens without a SNS (National Health Service) user number

Information cards on COVID-19 vaccination:

. Arabic (ar)
. English (en)
. French (fr)
. Hindi (hi)
. Mandarin (zh)
. Nepalese (ne)
. Portuguese (pt)
. Romanian (ro)
. Russian (ro)
. Spanish (es)
. Thai (th)
. Ukrainian (uk)

If you have a SNS (National Health Service) user number, please self-schedule your appointment

If you need support with registration and/or self-scheduling, or if you are facing constraints in the process, you can contact us by e-mail: covid19@acm.gov.pt

More information about the COVID-19 vaccination

Lockdown Easing Plan: Schedule and Rules

Lockdown Easing FAQ's

Doctors of the World Portugal' Guide on COVID-19:

. Arabic (ar)
. Bengali (bn)
. English (en)
. Finnish (fi)
. French (fr)
. Fula (ff)
. German (de)
. Hebrew (he)
. Hindi (hi)
. Italian (it)
. Japanese (ja)
. Mandarin (zh)
. Mandinga (man)
. Nepali (ne)
. Netherlands (nl)
. Polish (pl)
. Portuguese (pt)
. Romanian (ro)
. Russian (ru)
. Spanish (es)
. Swedish (sv)
. Tigrinya (ti)
. Turkish (tr)
. Ukrainian (uk)
. Urdu (ur)

IOM’s information leaflet on COVID-19, in more than 30 languages.

IOM's three documents about COVID-19 for migrants, in several languages.

The information presented is purely indicative, with the main purpose  to provide general guidance without exempt, at any case, the consultation with the competent authorities and the use of professional advice regarding the addressed themes

Migrant Support Line

This hotline is working from Monday to Friday between 9:00 am and 7:00 pm. Get more information here.

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Bem-vindo ao novo portal do Alto Comissariado para as Migrações

Procuramos reunir aqui um conjunto de informação essencial e de interesse para os migrantes. No entanto, sabemos que este é um trabalho contínuo que nunca está terminado.

Contamos consigo para tornar este site mais completo. Se souber de alguma informação que deva ser adicionada ou corrigida, entre em contacto connosco através do acm@acm.gov.pt.