What kind of support can I obtain from school?

School can assign supports in the area of school social programs and educational area.
There is an assignment of supports in the area of school social programs, as type of supports and educative additions. Apply to children and students who attend to pre-school, primary and secondary levels, in public or private and cooperative schools, on a contract of association system.
Gives support in the area of school social programs: alimentary supports, school transports, accommodation, economic aid (meals, books and other school material, intra-curricular complement activities…), prevention of accidents and school insurance, etc.
Most primary schools and pre-school from the public system are merged with schools networks that have canteens. Students have access to meal tickets, whether full paid or given by SASE.
If you notice your son has something different from his brothers or the other children around him (bad hearing, bad eyesight, speech difficulties or learns too slowly), ask the teacher to make or request a more profound exam.
The students showing learning disabilities can and should be monitored within the Educational Support.
The child with learning disabilities or with a health problem that affect the learning, since properly signalled by the doctor, will be monitored by an educational support teacher, who will help the class teacher and student with the daily learning.
You can, for example, talk with the child about what happened at school. Remember the more important is the quality of interactions, so you should use the maternal language. 
Learn the portuguese language with him and look, together, ways to ease up the learning of new vocabulary. For example: word games and ticketing objects around the house. 
In primary school there is only one teacher for each class. He schedules an hour every two weeks to speak with the parents. Parents or the educational responsible can talk also with the teacher before or after school time. If prefer, can also schedule an appointment in the school registration book.
In 2nd and 3rd cycles and secondary school each class has several teachers. Contact is made, preferably, with the Class Director. In these meetings, parents and Class Director exchange information about school, classes, students behaviour and achievements.  
If you can´t speak with the Class Director at the day and hour scheduled, ask for another appointment. In case it is impossible to speak with the Class Director at the day and hour scheduled, ask him how you can contact him, is case of need.  
In the 1st, 2nd and 3rd cycles whenever a parent has a worry or urgent need, he/she should speak with the teacher. Can do it face-to-face, telephone or still through a message in the school registration book. 
In primary school, parents can speak with teachers before or after school time. But, the teachers have an hour available every two weeks to receive the parents.

Stay at home. Use online assistance and telephone support for remote services

Migrant Support Line

808 257 257 (landline)
21 810 61 91 (mobile and abroad)

National Support Centres for the Integration of Migrants (CNAIM)

Face-to-face service at CNAIM Norte, Lisboa and Algarve is conditioned. Avoid unnecessary travel. Opt for the telephone service, through the Migrant Support Line, app My CNAIM or by email.

CNAIM Lisbon

Face-to-face service by appointment only
Rua Álvaro Coutinho, 14
1150-025 Lisboa
Fax: 21 810 61 17
Website: www.acm.gov.pt
E-mail: cnaim.lisboa@acm.gov.pt

Face-to-face service by appointment only
Av. de França, 316
Edifício Capitólio
4050-276 Porto

Tel: 22 207 38 10
Fax: 22 207 38 17
E-mail: cnaim.norte@acm.gov.pt

CNAIM Algarve
Face-to-face service by appointment only
Contact the Migrant Support Line
808 257 257
21 810 61 91
Loja do Cidadão
Mercado Municipal, 1.º Piso
Largo Dr. Francisco Sá Carneiro
8000-151 Faro
E-mail: cnaim.algarve@acm.gov.pt



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Doctors of the World Portugal' Guide on COVID-19:

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IOM’s information leaflet on COVID-19, in more than 30 languages.

IOM's three documents about COVID-19 for migrants, in several languages.

The information presented is purely indicative, with the main purpose  to provide general guidance without exempt, at any case, the consultation with the competent authorities and the use of professional advice regarding the addressed themes

Migrant Support Line

This hotline is working from Monday to Friday between 9:00 am and 7:00 pm. Get more information here.

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Bem-vindo ao novo portal do Alto Comissariado para as Migrações

Procuramos reunir aqui um conjunto de informação essencial e de interesse para os migrantes. No entanto, sabemos que este é um trabalho contínuo que nunca está terminado.

Contamos consigo para tornar este site mais completo. Se souber de alguma informação que deva ser adicionada ou corrigida, entre em contacto connosco através do acm@acm.gov.pt.